President's Message

 

It’s not work/life balance, it’s about alignment of values

Increasingly I have come to see that chasing after a work/life balance becomes problematic. Because it draws a line in the sand between work and life. Instead I believe that we should be looking to work within organisations that align with our values and allows an...

read more

Focusing on your customer’s needs, not your own

      It was great to welcome Lois Donaldson from Wine Selectors, to our May luncheon. She provided some great insight into the customer journey that Wine Selectors has been on. A local quiet achiever, the organisation has successfully repositioned itself to remain...

read more

Making it an experience for your customers, not just a purchase

      Our April luncheon was a packed house, with everyone keen to hear from Phil McAveety, Director Customer Experience of Scentre Group (who manages Westfield – among other things!) He provided a captivating presentation about the approach of their team to look at...

read more

Great way to start 2018!

Our annual Mayoral Panel was a great way to start the year, with our tickets selling out before the event! In case you missed my message last month, one of the new member benefits is that if you are a member you get access to event tickets 48 hours prior to everyone...

read more

Celebrating 85 years of Newcastle Business Club

Welcome to 2018! I can’t tell you how thrilled I am to be leading the Newcastle Business Club in its 85th year. It is an absolute honour and I am very excited about what we have planned. To be honest I didn’t know if I would ever throw my hat into the ring to be...

read more

Annual Awards

The November luncheon has always been a favourite of mine as we celebrate the award winners for the year.  The awards have followed an annual tradition where the club has recognised a significant contribution toward the improvement of industry, culture, education,...

read more

October Luncheon

As the end of year fast approaches it is hard to believe that 2018 is just around the corner. With that in mind, we have opened up our early bird membership for next year! Normally $90 for new members and $75 for renewing members, for those of you who join or renew...

read more

September Luncheon

Our September luncheon was full of energy with the charismatic presentation from Daniel Hayes.  His beginnings were humble; as a boy he grew up living in a caravan with his brother and single mother.  With one pair of rubber soled shoes, that sometimes melted on the...

read more

August Luncheon

Ross Bingham captivated us with stories about the families Ronald McDonald House Northern NSW have helped and supported.  Watching the emotion on the faces of the attendees followed by personal experiences was surreal.  There are thousands of families made to feel...

read more